Brokers attending Mortgage Brain’s Mortgage Vision roadshow revealed they are becoming more adaptable and creative to meet their clients’ changing demands.
Despite easing inflation and potential cuts to the bank base rate, brokers said demand for complex lending will remain high.
Brokers were also increasingly investing in technology, leveraging referrals, and considering diverse solutions to stay competitive.
This year’s Mortgage Vision was the largest roadshow hosted by Mortgage Brain, with more than 700 mortgage brokers attending across 12 locations nationwide, supported by 21 sponsors and panel partners.
Key themes included the growing complexity of the mortgage market due to factors such as affordability, varied income sources, and an increase in self-employed individuals and those with impaired credit.
Brokers emphasised the importance of referral partnerships to retain clients and offer specialised services, particularly when they cannot meet every client need themselves.
Brokers reported that technology played a crucial role in streamlining business operations, automating referrals, tracking progress, and maintaining effective communication with clients.
They were also encouraged to explore underserved areas like commercial loans and specialised insurance to expand their offerings and increase revenue.
Neil Wyatt, sales and marketing director at Mortgage Brain, said: “This year’s Mortgage Vision saw record-breaking numbers of attendees, highlighting the continued value of face-to-face conversations between brokers, lenders, and peers.
“As the mortgage market continues to grow increasingly complex, it’s clear that brokers need reliable technology tools, like a strong criteria sourcing programme, to stay ahead of product updates and provide the best possible advice to their clients.”
Wyatt added: “In addition, more brokers are recognising the importance of referring clients to specialists in alternative areas, rather than turning them away, which helps drive revenue and improve client outcomes.
“The success of Mortgage Vision reinforces the importance of collaboration and innovation if we want to ensure the best possible mortgage outcomes for all borrowers.”
