The combination of limited tickets, the rapid speed with which they sell out and their skyrocketing costs are increasingly pushing consumers to find tickets elsewhere for an affordable price. This makes it easy for scammers and criminals to take advantage of people.
Ending up with a fake ticket not only leads to financial loss but also the disappointment of missing out on anticipated events.
Cabinet Member for Community Safety, Anthony Screen, said: “Now we’re in the festival season, our attention becomes more and more focused on the ticket scams to which far too many people fall victim.
“By following some simple advice, concert fans can protect themselves, get what they paid for and make sure they get to enjoy a genuine and safe experience.”
Trading Standards officers have offered the following advice for anyone buying tickets:
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Always buy tickets from official vendors or accredited resellers.
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Always use secure websites and look for a padlock symbol in the web address to ensure the site is secure.
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Avoid social media sales and where sellers are not verified.
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Check reviews and research the seller’s reputation.
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Use secure payment methods that offer buyer protection, such as credit cards.
To report fraudulent or counterfeit ticket sales, or if you need advice, check out the Citizens Advice Consumer Service website.
