Samsung Securities Co., the brokerage unit of South Korea’s top conglomerate Samsung Group, suffered system errors on its servers on Monday morning disrupting some services at its trading platforms.
Samsung Securities said temporary problems at its servers delayed some services, which users said included placing buy and sell orders, as well as inquiring about account balances, at its home trading system and mobile trading system.
The errors, which lasted about 20 minutes from 10:44 am, have reportedly been sequentially solved, industry sources said.
“We will take appropriate measures after checking individual cases,” said a Samsung Securities official when asked about customers’ inconveniences resulting from the issues.
Write to See-Eun Lee at see@hankyung.com
Jongwoo Cheon edited this article.
